Social media seems to be the sparkling darling of SMB’s. Why is that? There is the promise of being able to connect with and sell to your audience without the annoying cost of paid advertising. At least, this is what has been said since marketing professionals...
Business owners that manage an online storefront know that it can be difficult to make a noticeable impact on sales. This is especially true for business owners that have little traditional marketing experience, or their marketing experience is limited to print or...
It is interesting that one of the most straightforward methods of problem solving and root cause analysis keeps resurfacing in my work. When I was first introduced to the ‘Five Whys’ almost two decades ago, its deceptive simplicity caused me to seek more esoteric...
The raise of digital media not only provided new avenues of marketing but also provided the opportunity for businesses to understand the customer journey in totality. It also enabled businesses to develop better understanding of their business processes and the...
Most small business owners have heard of Google Analytics: the free platform that anyone can implement on their own website to capture valuable data about how and when users view your site. Most people don't know how to properly use this platform to metricize the...
