This article has some incredibly important ideas for all leaders to consider, if they are trying to create an environment where excellence can take root. An interesting point is made at the beginning, that destructive or negative behavior has a much more profound effect on performance than does constructive behavior, with an astonishing 500% difference of magnitude of impact on an employee’s mindset and mood.
From that perspective, the point is made that instead of trying to instill ‘Best Practice’ behavior, focus first on removing the negatives that are the impediments to great performance. As such, it is more of a ‘taking away’ instead of an ‘adding to.’ This is important if a leader’s first job is to create an environment, a space, where excellence is expected and nurtured. Seven specific methods are suggested to eliminate the barriers to high performance, including some obvious and some not so obvious concepts.… Continue reading